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Consulting 2.0

Consulting 2.0: Open, Not Black Box

As demand for AI solutions skyrockets and the consultancy landscape becomes more crowded, Quantum Rise continues to stand out by doing what many others don’t: actually practicing what we preach.

That’s because when we say transparency, we mean it.  

For us, it’s not just lip service or a value we keep tucked away in our mission statement. Transparency is at the heart of everything we do, because we respect our clients and their organizations  — and we want them to feel good about the AI decisions we’re making together.

“Just trust us” vs. Actually building trust

It’s one thing to tout transparency, but it’s quite another to live it. Many AI firms find it too complicated or time-consuming to break everything down to a non-technical audience. Others may intentionally keep clients in the dark to create dependency and drag a project (and the project tab) out.  

Not Quantum Rise. We want you along for the journey.

“We show people what we’re working on. We’re not creating some black box that we can’t tell you what the contents are like,” says Alex Kelleher, Quantum Rise CEO and Founder. “If we create a box, you can look inside it and we’ll tell you what the cogs do.”

Invest up front to save in the long run

When you work with us, you won’t just talk to a sales team. We’ll connect you directly with our engineers and data scientists, so you’re part of the process from day one. We don’t expect you to know AI like we do — that’s our job. But we’ll make sure you know what you need to confidently lead and sustain the work after we’ve stepped away.  

“There are some things that seem simple that are actually complex. And there are some things that seem complex that are simple,” Kelleher says. “Having the client understand that really helps.”

Demystifying AI, one project at a time

There are so many misperceptions about AI and its applications. Here are just a few we encounter (and bust) regularly:

  • Thinking generative AI is the only AI tool we can use
  • Over- and underestimating what we can do with AI
  • Assuming automation is always the answer
  • Believing all data must be perfectly curated in the cloud from the jump
  • There’s no one-size-fits-all approach, and we’ll work with you to figure out the best course of action for you and your organization’s needs.

When you understand AI, you can use it responsibly

We take special care to ensure you understand the ins and outs of what we’re using AI for, so that you can use it for good. We offer regular workshops and training, pull the curtain back on how our solutions are built, explain which data points are used, and the why behind all of it. We stress the importance of governing AI responsibly. We’ll guide you to:

  • Ascertain data sources and their quality (and what your role is in shaping it)
  • Understand the way AI models process and use data  
  • Be mindful of data privacy and potential bias
  • Establish policies for data sharing and model use
  • Recognize ethical and legal implications of AI decisions
  • Trust comes from clarity, not complexity

It can be confusing, overwhelming, and scary to take the leap with AI. That’s normal. We’ve helped numerous clients overcome apprehension by merely revealing what’s going on under the hood. If you want to pay someone to take over and keep you in the dark, we’re not the company for you. But if you’re ready to dive in with us at your side — get in touch.

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